I'm
Ankit Bansod
In a structured world of algorithms, I design with a human voice.
Crafting digital experiences for over 8 years experience that speak a human language in an increasingly automated world
AI Assist: Empowering 3,000 Agents to Resolve Calls with Confidence
How we unified 6 disconnected tools into one dashboard to reduce escalations by 40% and cutting handle time by 15%.
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Case Study
Case Study
Redesigning User & Role Management to Enable Safe Self-Service
Reduced onboarding time from 48 hours to under 5 minutes, eliminated the majority of “Add User” support calls, and restored trust in the permission system.
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Case Study
Case Study
Accenture Future Talent Platform: Scaling Enterprise Learning to 1 M+ Users
Led the Launch with Walmart as the first enterprise client and grew the platform to over 1 million users, Industry recognition in PEAK Matrix
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Case Study
Case Study
